BI Operations Analyst (San Mateo, Rizal, PH)

2 months ago 98

Date: Nov 3, 2021

Location: San Mateo, Rizal, PH

Company: Bell

At Quantrics, we consider our people our most important asset.  Our focus is not only on creating a great customer experience – its about building and promoting a culture of constant team member growth, creating a sense of family, and working together to improve our lives and the lives of those in our local communities

We do not just offer a stellar working environment; we also offer amazing benefits and very competitive compensation packages.  We also make employee advancement and overall wellbeing a priority because we value our employees above all else.

Business Intelligence Operations Analyst

The BI Campaign Team is looking for enthusiastic, dynamic and innovative analysts to bring Bell’s Marketing Strategy to life!

As part of this team, you will have opportunities to build your leadership skills and help drive important business decisions working with new, cutting-edge BI technologies.

As a key member of the Campaign Strategy and Execution Team, you will have the opportunity to work with a wide variety of teams across Bell to launch campaigns, including marketing, pricing, product, business intelligence, and operations.

Team objectives:

  • Work cross-functionally with market insight teams, product, pricing, marketing communications, channel and IT to gather requirements, and manage execution of campaigns end to end to support BM/L&R business plans
  • Quality execution and coordination of campaigns across various outbound tactics including email, SMS, web/social targeting, MyBell app
  • Run pilots to test various offer values, segmentation, communication tactics etc to define most effective targeting and strategy

You will have an opportunity to:

  • Support a high performing BI / software development team
  • Work closely with marketing, pricing and product teams to create targeted campaigns that accelerate sales, reduce churn and grow revenue
  • End to end campaign management from initial analysis, requirement gathering, targeting/segmentation and campaign execution,
  • Actively contribute to the overall marketing planning cycle
  • Articulate effectively to define business requirements, document technical concepts to non-technical audience
  • Establish project timelines and monitor those to ensure timely execution
  • Manage list extraction for campaign targeting of marketing programs, particularly the use of control groups and related post-analysis
  • Identify opportunities to improve existing processes and automate current manual processes

You will be a great fit to our team if you possess:

  • Understanding of the marketing planning lifecycle and key business units such as product, pricing and marketing communications
  • Passion for uncovering business needs, identifying opportunities, and aligning efforts to ensure timely implementation
  • Effective organizational and project management skills to manage multiple projects simultaneously
  • Ability to understand complex dynamics of working with multiple stakeholders with divergent interests
  • Solid problem solving skills and the ability to make sound decisions and recommendations
  • Strong interpersonal and communication skills(verbal and written), embraces collaborative work-environment but also must be a self-starter
  • Ability to drive conversations with various stakeholders and work in a fast & agile paced environment
  • Detail oriented with the ability to work with minimal supervision
  • Flexibility and adaptability to ambiguity
  • Strong work ethic, driven and persistent to get things done

Additional Information:

Position Type: Non Management 
Job Status: Regular - Full Time 
Position Level: Q20

Application Deadline: 12/11/2020 

Quantrics is committed to fostering an inclusive, equitable, and accessible environment where all employees and customer feel valued, respected, and supported.  We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

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